Terms of Service

Effective: July 17, 2026 Last updated: July 17, 2026

These Terms are a legal agreement between you and Ravenhold LLC (“nocterm”, “we”, “us”), registered at 2108 N St, Ste N, Sacramento, CA 95816, covering the nocterm desktop terminal, the nocterm website and account portal, and all related services (the “Service”).

By creating an account, installing the software, or purchasing a plan, you agree to these Terms. If you do not agree, do not use the Service.

1. The most important parts

These are summarised here because they matter more than anything else in this document. They are stated in full in sections 7–10 and are not softened by this summary.

  • nocterm is a tool, not advice. We never tell you what to trade.
  • Trading can lose you money, including more than you deposit.
  • Automated strategies you build run with your own exchange keys and place real orders. You are responsible for every order they place.
  • AI features can be wrong. They are not advice and must not be relied on.

2. Definitions

  • Software — the nocterm desktop terminal.
  • Account — your nocterm identity, provisioned via our authentication provider on first sign-in.
  • Scripts — indicators, signalers, bots, scanners and order algorithms you author or import, including via the visual graph editor.
  • Venue — a third-party exchange, broker or prop firm you connect to.
  • AI Features — the assistant, script generation, and any other feature backed by a large language model.

3. Eligibility and accounts

You must be at least 18 and legally able to form a contract. You are responsible for your account credentials and for everything done under your account. Provide accurate information and keep it current. One person or entity per account; do not share accounts.

You must not use the Service where doing so would breach the law that applies to you, including sanctions and local restrictions on trading tools.

4. Licence

Subject to these Terms and payment of applicable fees, we grant you a personal, worldwide, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Software and Service for your own trading.

You may not: resell, rent, sublicense or redistribute the Software; reverse engineer, decompile or disassemble it except where that restriction is unenforceable by law; remove notices; circumvent tier limits, quotas or licensing controls; or use the Service to build a competing product.

We reserve all rights not expressly granted.

5. Your plan, your data, your scripts

Your Scripts are yours. We claim no ownership of Scripts you author. You grant us only the licence necessary to store, execute and display them to you in order to operate the Service.

If a future feature lets you deliberately publish something, you grant us a non-exclusive licence to host and display it for as long as you leave it published.

6. Bring your own venue keys

nocterm does not hold client money, does not execute trades on your behalf, and is not a broker, exchange, or investment firm.

Where you connect a Venue, you do so under your own agreement with that Venue, using your own API credentials. Those credentials are stored on your own device and are not transmitted to our servers. Your relationship with the Venue — including settlement, custody, fees, margin and liquidation — is between you and them.

You are responsible for the permissions you grant your API keys. We recommend against enabling withdrawal permissions.

7. No financial advice

The Service is provided for informational and analytical purposes only.

Nothing in the Service — no chart, indicator, detected pattern, statistic, probability, odds figure, signal, backtest, scanner result, AI output or piece of documentation — is investment, financial, legal or tax advice, an offer or solicitation to buy or sell any instrument, or a recommendation or endorsement of any strategy, instrument or Venue.

We are not your broker, adviser, or fiduciary, and no such relationship is created by your use of the Service. All trading decisions are yours alone. Consider taking independent professional advice.

Historical performance, detected patterns, odds and backtest results do not predict future results. Backtests are modelled, may embed assumptions that do not hold live, and cannot reproduce real execution conditions.

8. Trading risk

Trading carries substantial risk of loss and is not suitable for everyone. You can lose some, all, or — with leverage or margin — more than your initial deposit. Leverage magnifies losses as well as gains. Only trade with money you can afford to lose entirely.

You accept full responsibility for all of your trading outcomes, including financial loss, and you accept that we are not liable for them.

9. Automated trading — read this carefully

The Service lets you author and run automated Scripts, including bots that place real orders on your Venue account, without further confirmation from you.

You acknowledge and agree that:

  • Every order a Script places is your order. You are solely responsible for it, whether it results from your logic, your configuration, a mistake, or behaviour you did not anticipate.
  • We do not review, validate, endorse or guarantee any Script, including examples, seed strategies, templates, documentation samples, and anything generated or edited by AI Features. Examples exist to demonstrate the API, not to be traded.
  • Automation fails in ways manual trading does not — software defects, logic errors, unhandled market conditions, stale or gapped data, connectivity loss, latency, clock skew, Venue outages, API rate limits, rejected or partially-filled orders, and unexpected restarts. A Script may trade when you did not intend it to, may fail to trade when you did, and may repeat or duplicate actions.
  • Guardrails are best-effort, not guarantees. Quotas, daily-loss limits, order-rate limits and similar controls are conveniences that can fail or be bypassed by conditions outside our control. Do not rely on them as your only risk control.
  • Test before you risk money. Paper trading and backtesting exist for this. They approximate reality and will not match live execution.
  • You are responsible for monitoring your running Scripts and your Venue account, and for having a way to intervene — at the Venue itself if necessary.

If you are not prepared to be responsible for what your automation does while you are not watching, do not run it.

10. AI features

AI Features are powered by third-party large language models (see the Privacy Policy).

  • Output can be confidently wrong. It may contain errors, fabrications, and code that does not do what it appears to do. Review everything before you rely on or run it. Section 9 applies in full to AI-generated Scripts.
  • AI output is not advice and is subject to section 7.
  • Your prompts are sent to third parties. Do not submit anything you would not send to an external provider.
  • Availability, models used, and quotas may change. AI Features may be unavailable, rate-limited, degraded, or withdrawn.
  • You must not use AI Features to generate unlawful, infringing or abusive content, or to attempt to extract or resell the underlying model.

11. Acceptable use

Do not: break the law; infringe others’ rights; attempt to gain unauthorised access to the Service, other accounts, or our infrastructure; probe, scan or test our security without written permission; interfere with or overload the Service; scrape or bulk-extract data; evade quotas, tiers or rate limits; resell or redistribute market data obtained through the Service; use the Service to manipulate a market or to facilitate anyone else doing so; or use it to build a competing product.

We may suspend or terminate accounts that breach this section, and may revoke individual feature entitlements (for example, AI access) where we see abuse.

12. Fees, billing and subscriptions

Paid plans and one-time purchases (including AI credit packs) are sold by Ravenhold LLC, the seller of record. Payment is processed by Stripe, Inc. (“Stripe”), our payment processor. This means:

  • You purchase from Ravenhold LLC; nocterm licenses the Software to you under these Terms.
  • Stripe processes your payment on our behalf. Your card details are entered on Stripe-hosted checkout pages and are held by Stripe; they never touch our infrastructure.
  • We are responsible for charging you and for handling applicable tax.
  • Your purchase is also subject to our Refund Policy.

Subscriptions renew automatically at the then-current price for the same period until cancelled. You may cancel at any time; cancellation stops future renewals and your plan remains active until the end of the paid period. We may change prices, with changes to a renewing subscription taking effect at the next renewal after we have given you notice.

Tier entitlements, quotas and limits may change. AI credits purchased in packs are consumed only once your plan’s included monthly allowance is spent, and do not expire.

Failure to pay may result in suspension or downgrade.

13. Availability and changes

We aim to keep the Service available but do not guarantee uptime. We may modify, suspend or discontinue any part of the Service, including features, tiers and quotas. Market data is sourced from third parties and may be delayed, incomplete, interrupted or wrong; do not rely on it as your only source of truth, particularly for execution decisions.

We may update these Terms. For material changes we will give reasonable notice. Continuing to use the Service after changes take effect means you accept them.

14. Warranty disclaimer

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranty that the Service will be uninterrupted, timely, secure, error-free, or that defects will be corrected.

We do not warrant that the Service — including any detection, odds figure, signal, backtest, Script or AI output — will produce any particular result, and specifically do not warrant that it will be profitable.

Nothing here excludes a warranty that cannot lawfully be excluded. Where your local consumer law grants rights that cannot be waived, those rights stand.

15. Limitation of liability

To the fullest extent permitted by law:

  • We are not liable for trading losses. This includes losses arising from your Scripts, automated orders, missed or unwanted trades, guardrails that did not fire, data that was wrong or late, AI output you acted on, or the Service being unavailable.
  • We are not liable for indirect, incidental, special, consequential, punitive or exemplary damages, or for lost profits, lost opportunity, lost data or loss of goodwill — even if advised such damages were possible.
  • Our total aggregate liability arising out of or relating to the Service is limited to the greater of (a) the fees you paid us in the 12 months before the event giving rise to the claim, or (b) USD 100.

Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

16. Indemnity

You will indemnify and hold harmless Ravenhold LLC, its officers, employees and agents from any claim, loss, liability, and reasonable legal costs arising from your use of the Service, your Scripts and the orders they place, your breach of these Terms, your violation of law or of a third party’s rights, or your relationship with any Venue.

17. Termination

You may stop using the Service and delete your account at any time from the account portal. Deleting your account is permanent (see the Privacy Policy).

We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if your use creates risk or liability for us or others. We may also discontinue the Service generally.

On termination your licence ends and you must stop using the Software. Sections 5–10 and 14–19 survive. Termination does not automatically entitle you to a refund — see the Refund Policy.

18. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules, and the state and federal courts located in California have exclusive jurisdiction — without prejudice to any mandatory protections of the consumer law of your country of residence.

19. General

These Terms, the Refund Policy and the Privacy Policy are the entire agreement between us regarding the Service. If a provision is unenforceable, the rest stands. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to an affiliate or successor. Nothing creates a partnership, agency or employment relationship.

20. Contact

Ravenhold LLC, 2108 N St, Ste N, Sacramento, CA 95816 — support@ravenhold.org